Ford Assistance is a roadside rescue, repair and recovery service that helps you at home or anywhere in Europe, seven days a week, 365 days a year. You should be offered this Free with a Ford Scheduled Service.
- Every new Ford passenger car and commercial vehicle comes with one year’s free Ford Assistance (excluding Motability and Contract Hire).
How it works….
If your vehicle breaks down, you simply call Ford Assistance and we’ll get someone out to you as fast as we can.
If we cannot arrange a local repair within a reasonable time, recovery of the vehicle will be available.
As an extension to our recovery service we may offer you one of the following:
- Use of a temporary loan (replacement) vehicle for a maximum of two working days
- Pay reasonable public transport costs for the driver and passengers
- One nights accommodation, up to £50 (excl. VAT, incl. breakfast) per person per night
- Provide an alternative method of recovery if repairs are started but not completed before the driver’s planned return home (Outside the UK only). We may pay for one person’s reasonable travel and accommodation costs to collect the vehicle (maximum value – £600)
- Single Destination Load Continuation Service for Perishable Goods (Commercial Vehicles only)
To see just how comprehensive our service is please download the Ford Assistance Terms & Conditions
If you breakdown…
In the UK you should call: 0800 111234 or Ford One Call on 0203 5644444
In any other European country you should call: 00800 88776611 or +33 4268781
April 2021… £10 OFF of all vehicle servicing when spending over £100+VAT at Hill and Son Limited. Commercial vehicles also included. Just quote £10 April offer, when booking your service. **Not to be used in conjunction with any other offer**
Just to let you know we are open as usual for MOT’S, essential repairs and maintenance on your vehicles.
A thorough visual examination, inside and out
You know how important it is to look after your health. It’s no different for your vehicle. That’s why we offer a free 30 point FORD eCHECK with any service. It’s a bumper to bumper assessment, designed to give you a comprehensive picture of your vehicle’s health. That way, you can enjoy the reassurance that your vehicle’s in tip-top condition – and that there are no surprises around the corner.
Free FORD eCHECK by trained technicians
Our trained technicians will run an expert eye over your vehicle. They’ll check 30 different elements of your vehicle’s health and provide an electronic report with an explanation of any findings. You’ll receive a competitive estimate upfront for any work needed, but you’re under no obligation to have it done.
Areas we check include:
A simple traffic light system shows you exactly how safe and healthy each part of your vehicle is and any recommended upcoming replacement or repair items.
This area needs urgent attention. It may be illegal or unsafe to drive your vehicle in this condition. Anything marked red needs repairing urgently.
Amber marks out the symptoms that warn you there’s something wrong. It might not need urgent attention right now, but if you don’t watch it closely it may result in a more serious problem. Catch it before it gets worse and you could also save yourself a lot of time and money.
Good news – the all clear. You shouldn’t need to worry about any green items at least until your next service.
Our expert staff will explain the report fully to you, to help you decide what action to take, if any.
Before going on holiday in the car or caravan this summer, We recommend that motorists make sure their vehicles are fit for the hot weather conditions and extra weight of luggage and passengers, with a simple Holiday Check for their vehicles. We offer this Holiday check FREE of charge so just give us a call to make an appointment.
Towing a caravan or a boot full of luggage will require more attention to tyre pressures and fluid levels to make sure you are driving safely.
It is also very important to check lights are working properly, including tail lights. We can offer a while you wait appointment at a time and date that’s most convenient to you.
You may not be aware that over 10% of air-con gas permeates from the air-con system every year, which means that it may not work as well as it should. This is why car manufacturers recommend your Air-Con system is recharged with gas and lubricant every 2 years. This service is not part of routine vehicle servicing, so if your vehicle is more than 2 years old it’s probably due a recharge.
Windscreen wiper blades don’t get the respect they deserve. They remove rain, snow and sometimes even ice and dirt from the windscreen of your car and they do it quickly and smoothly, at the push of a button. They endure extremes of temperature, winter weather to scorching sunshine. They may have to operate for hours at a time. And yet they’re made out of thin, flexible rubber — not exactly the sort of material that can take this kind of abuse indefinitely.
This makes windscreen wiper blades one of the hardest working — yet least durable — parts of your car. Over time, they’ll crack, become misshapen or lose their flexibility. Even if you were to live in a sunny dry climate without much rain — Southern California, for instance — Don’t think that your wiper blades will last longer. In fact, the heat and lack of moisture can damage the blades even if you never turn them on. Similarly, extremely cold weather can make the blades stiff and easily fractured.
Most experts say that wiper blades need to be changed every six to 12 months, though this depends both on weather conditions and on what make and what the blades are made out of.
You’ll know when your wiper blades need to be replaced because you’ll see streaking as they wipe the moisture from the windshield or even large gaps where no water is being removed. They may start making squeaking or chattering sounds (though this can also happen if you run the wipers when the windscreen is mostly dry). If left unchanged for too long, the material of the blade can shred and break loose from the arm. This can actually cause damage to your windscreen, as the metal or hard plastic of the arm scrapes across the glass. You don’t want this to happen.
We stock a wide range of Wipers. Just give us a call or pop in. We fit them FREE of charge.
Interested in a new/ used car? contact Garrett, either give us a call or use the contact form and we’ll get back to you as soon as possible. He deals with New and Used vehicles. Finance and part exchange available. Very competitive pricing.